Hmmm… Now, yesterday was not a stellar day for me. I walked only 3034 steps which would work out to my baseline of 3 FitPoints.
However, I like to see my data as correct on Weight Watchers. This is why I wasn’t happy the other day when I discovered an error so that some of my activity was being double-counted. Now, I am finding my steps aren’t all being counted. I was surprised when I went into the Activity Log and found that I only had credit for a little over 600 steps. I assumed then that this was because the Fitbit had not recently synced so I hit the link to “Sync with your Fitbit app.”
And, this is the result:
As you can see, the updating didn’t help. It still says I have 603 steps for 1 FitPoint. I double-checked to make sure the Fitbit Dashboard shows my correct steps for yesterday (it does). I then disconnected my Fitbit from my Weight Watchers account and then re-connected it, hoping that would help. It didn’t.
I could, of course, manually add the missing steps to Weight Watchers by going to activity and then entering the steps that haven’t been recorded. And, in fact, that is what I did. However, there is some possibility that the sync will get corrected and will show the proper steps. If that occurs, I will need to go back and delete the steps I manually added. Perhaps this post will remind me to do that if that happens.
As always, when I come across stuff like this, I sent in feedback to Weight Watchers pointing out the problem. I am sure they want to fix this kind of thing. The best thing I can do to help that along is to point out these kinds of problems as they happen.
I always assume that if something like this happens to me, it may happen to others. So, carefully check that your activity monitor steps are being properly synced. If not, send in feedback to Weight Watchers. And, you can manually add the steps if you want. Just remember to remove them if the syncing problem gets solved and you retroactively get the missing steps.